Contents
What are the shipping costs?
– United Kingdom
We offer free shipping on all UK mainland orders! We also offer an express service for £2.99.
– Europe
For European orders the shipping cost is £10 no matter what size or quantity.
– Rest of World
For orders to the rest of the world the shipping cost is £13 no matter what size or quantity.
What shipping methods do you use?
We always use the Royal Mail for all of our smaller orders and a courier like City Link for large orders.
– United Kingdom
• Free shipping – 2nd class parcel.
• Express – 1st class or 24/48 hour courier depending on order.
– Europe & Rest of World
• International Tracked and Signed – This has location based tracking, and allows us to make sure the product has been delivered and signed for.
How long will it take to arrive?
– United Kingdom
Usually 2-3 working days for free delivery. Express is usually is 1-2 working days.
– Europe
Usually within 4-7 working days.
– Rest of World
Usually within 1-2 weeks.
What packaging do you use?
We pay special attention to all of our orders and packaging is no exception. Each order is carefully and packed into a secure jiffy bag or suitable sized box. Depending on the type of item, it may also be wrapped in bubble wrap and other materials. Here is an examples: A bottle of olive oil will be securely wrapped in bubble wrap and placed into a fitting cardboard box. A small plastic bottle containing capsules will be sent in a jiffy bag.
Additional information
Although we know all our products are healthy, some countries may not. Therefore, we can take no responsibility for any items seized by customs. Please check with the law of your country that any items you purchase are legal. We take no responsibility if you import an illegal item. We take no responsibility for any additional charges that may be applied by your country including tax, handling fee’s etc.
